Please
find some of the FAQ (Frequently Asked
Questions) followed by answers in this
section. If you have any query, please
forward to us at:
info@indianislands.com for our
immediate reply. Or contact by phone:
91- 484-2397550 / 2394640. We would be
very happy to answer them. Thank you.
Reservation
Full Pre-payment is required for
confirming rooms. (You can send 50%
payment in advance and the rest can be
paid 30 days before trip).
Please note:
Reservation at peak season, will be confirmed only on full pre
payment basis.
Cancellation
Full refund for cancellation received 30 days in advance. 50% refund
for cancellation received 15 – 07 days
in advance. No refund for
cancellation received less than 07 days.
No. of days before departure: Percentage of deduction
30
days
0%
30 - 15days
25%
15 - 07days
50%
Less than 07 days 100%
Reservation Full pre-payment to be sent prior to arrival
of client unless you have credit facilities with
us, in which case payment has to be sent within
15 days of date of bill.
FIT
The Travel Agent Voucher/Payment must be received 30 days prior for
FIT reservation, failing which reservation will be cancelled.
Cancellation of a reservation between 30 days to 08 days of the
arrival date will incur a cancellation charge equivalent to one
night’s accommodation by the resort(s).
Cancellation of a reservation less than 7 days prior to arrival will
incur a cancellation charge for the entire length of stay.
GIT
For group reservations, a deposit or a Credit Card guarantee of USD
500/- per hotel is required 90 days prior to arrival. This deposit
is non-refundable and non-transferable.
For group reservations within 90-60 days of the arrival date, a
deposit of USD 500/- per hotel is required within 14 days of making
the reservation. This deposit is non-refundable and
non-transferable.
For group reservations within 60 days of the arrival date, a deposit
of USD 500/- per hotel is required while making the reservation.
This deposit is non-refundable and non-transferable.
The Travel Agent can make a 20% reduction in the number of room’s 60
days or more prior to the arrival date. A further reduction in the
number of rooms by 10% is permissible between 60 days and 30 days of
the group’s arrival date.
Any reduction in the number of rooms within 30 days to 15 days of
the arrival date will incur a cancellation charge equivalent to one
night’s accommodation.
Any reduction in rooms within 14 days of arrival will incur a
retention charge for entire length of stay per hotel.
The Travel Agent Voucher and rooming list must be received by the
hotel(s) at least 30 days prior to the group’s arrival date. If the
voucher is not received, the room will be cancelled and retention
will apply as stated above.
